Recent Posts

Know who to call

6/24/2021 (Permalink)

Many homeowners think that they can clean-up smoke damage to their home after it has been burned in a fire. Unfortunately, that is never a good idea. Cleaning up smoke and soot damage requires professionals to do the job.

Bring in the Fire Damage Pros

First off, a house that has been burned in a fire is typically not safe to enter or spend time in. The integrity of walls and floors may have been damaged, along with other hazards. It’s important not to enter the home until professionals tell you it is safe to do so.

While you should not undertake trying to clean up smoke and soot damage from a house fire yourself, you should get the professionals into your home as soon as possible. Ash and smoke, if left untreated, will cause corrosion, discoloration and a lingering powerful and offensive odor. Ash, specifically, will start causing damage and discoloration almost immediately and the damage may be permanent and irreversible. Anything that was made of plastic will begin discoloring within minutes. Metals will easily tarnish and corrode and fiberglass will begin to yellow.

If you get fire damage restoration professionals in quickly after a house fire, they can mitigate or eliminate the smoke and ash damage from the fire and prevent further damage to your property. Unfortunately, if you don’t get the pros in early, the damage becomes worse and worse and the costs to repair will begin to skyrocket within just a few weeks!

Know Who to Hire

Many companies claim to be fire damage restoration specialists, but they may not actually have the proper training and certification to do the job. The Institute of Inspection Cleaning and Restoration Certification (IICRC) is the primary oversight agency for the industry. Companies recognized, registered and certified by the IICRC will have taken extensive coursework to earn their certification.

What a Trained and Certified Fire Damage Restoration Professional Does

A trained and certified fire damage restoration professional will first identify all affected materials and the source of odors, if possible. They will be extremely thorough. They will identify what can be salvaged and cleaned and what cannot be and must be completely replaced. They will then begin the clean-up process by removing built-up ash residue. Once the ash is cleaned, they can better identify the sources of odors, which they will treat with special detergents made to neutralize the odors. Once fire damaged materials are treated, they will be sealed to prevent future odors from emitting into your home.

Give us a call today at (256) 340-1541

Classifications of Water Damage

6/21/2021 (Permalink)

To get started in the restoration of a home or business that has been affected by water damage, it is important to know the extent of damage that you are getting into. According to the Institute of Inspection Cleaning and Restoration Certification (IICRC), there are four classes of destruction that explain the severity levels of water damage. Knowing the class of destruction first will help in making a restoration plan to fix the water damage.            

Classes of Destruction

Class 1 –

Class 1 is the easiest water damage to deal with due to the slow evaporation rate. Only part of the room or area is affected for this class and there is little to no wet carpet that has been affected.

Class 2 –

Due to the fast evaporation rate of Class 2, the whole room becomes affected. From the carpeting to the walls and structure, moisture covers the room.

Class 3 –

This class involves the fastest evaporation rate where ceilings have now become involved. Most instances from this class have had liquid come from the ceiling. The moisture in these incidents will most likely affect the ceiling, walls, insulation, carpet and sub-floors.

Class 4 –

When an area has reached class 4, this means that the liquid has had enough time to completely saturate materials such as hardwood, brick or even stone. These incidents require specialty-drying situations.

It is important to mitigate as soon as possible. Call us today if you experience water damage in your home or business (256) 340-1541. 

All Natural Disinfectant

6/21/2021 (Permalink)

Benefits of Benefect Natural Disinfectant

Have you ever worried about the chemicals you are cleaning your home or workplace with?  Sure they might do the job as far as cleaning goes but what is it actually doing to your system?  How toxic are they?  What are they doing to our environment?

What exactly is Benefect?  Benefect is a patented technology based on Thyme Oil.  In nature, plants produce germ-killing essential oils to protect themselves from invading microbes, similar to how our bodies produce antibodies for our protection.  Benefect is a revolutionary blend of these antimicrobial extracts particularly from the herb Thyme, and it achieves remarkable efficacy & safety profiles without using any traditional synthetic chemicals like ammonia or chlorine.  Benefect has been proven to kill over 99.99% of mold, mildew and bacteria.

Who can use Benefect - the 100% Natural Disinfectant?  Anyone from a Homeowner to a Healthcare Facility can use Benefect due to the fact that it is 100% Botanical and Non Toxic.  It is highly recommended for those with allergies, asthma, respiratory problems and the chemically sensitive.  If you or someone you love has the above you know what the leading cleaning chemicals can do to them, why not give them a safe and effective alternative.  Our 100% natural disinfectant is so safe that you could spray it in your mouth!  

What can I use Benefect on?  Our 100% natural disinfectant is safe to use on just about anything.  You can simply spray and walk away.  Benefect will dissipate and won't leave a film on anything. Benefect is completely food surface safe.  Benefect the 100% natural disinfectant is ideal for the following; kid's toys and high chairs, diaper pails and change tables, countertops, sinks and food preparation, toilet seats, sickrooms, pet areas, garbage cans and sports equipment.  Benefect is also ideal for odor control on carpet and carpet pads and will kill pet urine and vomit, even from concrete.  Some commercial applications would be in food preparation areas, day cares and nurseries, hotels and restaurants, schools and fitness gyms and kennels and barns.

Why use Benefect? I think the better question here is, why wouldn't you use Benefect the 100% natural disinfectant. It's a healthy choice for ourselves and our environment. It's just sensible.

What to do if you experience water damage

6/17/2021 (Permalink)

If you have a water damage from a clean source such as water supply lines, sink overflows, tub overflows, or appliance malfunctions, here are some things to do before SERVPRO arrives.

  • Shut off the source of the water.

  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.

  • Remove as much excess water as possible by mopping and blotting.

  • Wipe excess water from wood furniture after removing lamps and tabletop items.

  • Remove and prop up wet upholstery cushions for even drying.

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors.

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

Faster to any size Disaster

6/17/2021 (Permalink)

From a burst pipe in an office building to faulty wiring in an apartment complex, fire and water losses are never planned, but they do occur. SERVPRO of Decatur knows there's no such thing as a small emergency when it threatens the welfare of tenants and the revenue of the property owner. Have you developed a thorough contingency plan? Is the emphasis on the first 24-48 hours to help you get back in your building as quickly as possible?

SERVPRO of Decatur can provide you assistance in developing an Emergency Ready Profile. As part of a well thought-out contingency plan, your ERP will contain information you need in the event an emergency situation occurs.

SERVPRO professionals can manage the damage with

-Over 45 years of business in the cleanup and restoration industry

-More than 1700 franchises

-Detailed communication throughout the cleaning and restoration process to help keep you informed and in control

-Experience and training in mitigating damages ranging from single family homes to skyscrapers

We are available 24 hours a day, 365 days a year! SERVPRO of Decatur will work hard to restore the property and its contents to preloss condition.

(256)340-1541 Call Us Today We Want Your Business!

Sewage Cleanup

6/1/2021 (Permalink)

No one wants to talk about a sewage problem, let alone clean it up.  

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment are necessary to safely clean this type of contamination.  We are trained in just that. 

Sewage backups can affect your home, basement, or crawlspace and need to be taken care of as soon as possible to prevent further contamination. SERVPRO of Decatur can clean and sanitize the affected materials in order to make sure that more damage does not occur. Sewage not only affects your flooring but it can also affect any contents that it comes in contact with. 

Call us today and let us help you with your sewage backup (256) 340-1541.

IICRC Standards

6/1/2021 (Permalink)

SERVPRO of Decatur is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Decatur

SERVPRO of Decatur specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Your Kitchen can be a dangerous place

5/25/2021 (Permalink)

The kitchen is one of the more dangerous rooms in the house. From open flames, sharp knives, hot pots, to scalding liquid. 

Here are some suggestions to consider in relation to preventing burns and/or a fire:

  • Keep the gas cooktop away from open windows where wind could extinguish the cooking flames.

  • Keep the handles of pots and frying pans turned inward on the kitchen range so that they cannot be knocked over by accident.

  • To prevent grease fires, keep the stove clear of anything flammable, including pot holders, napkins, and towels.

  • Keep baking soda on hand or have a fire extinguisher for extinguishing kitchen fires.

Have Questions about Fire, Smoke, or Soot Damage?
Call SERVPRO of Decatur Today at (256) 340-1541. We can help you and we will work directly with your insurance company. 

SERVPRO Storm Response

5/25/2021 (Permalink)

SERVPRO Storm Response Teams coordinate large scale responses, such as the recent deep freeze in Texas.  This is a scalable organization similar to first responder’s modular Incident Command System.  For the current disaster in Texas and other states, there are two storm response teams coordinating 1,000+ SERVPRO teams. 

This requires specialized training for leaders in large scale incident management, logistics, planning, and communications.  Responding teams need to understand how they will be asked to integrate into the larger organization and what protocols will be required.

Franchises who participate in Storm Response Teams are proactively trained in many areas including travel requirements and equipment needs, operating in storm damaged areas safely, FEMA expectations, budgeting, and regulatory considerations between states.

Participation in these teams is voluntary and represents a high level of commitment to technical expertise and constant preparedness.  It is not only the commitment of the organization but the personal commitment of each team member who volunteers.  They answer the call knowing this means leaving home for several weeks in a row to help someone in need.  We are thankful to all of our team members who have answered the call!

Lightning and damage to your home

5/24/2021 (Permalink)

According to an article written on LiveScience, all you have to do to determine how far away lightning is from where you are is to "just count the number of seconds that pass between a flash of lightning and the crack of thunder that follows it, then divide that number by five." They go on to say that "the resulting number will tell you how many miles away you are from where lightning just struck." 

Why is this important to know? Because it's important to know how you would handle storm damage on the inside and outside of your house if it were to happen. Are you in an area that frequently has storms? And what would you do if your house did get damaged by storms? SERVPRO of Decatur has the right tools, technology and people to do the job. Call us today at (256)340-1541